Where are my temporary files?

Due to the nature of Web based Mapping software, many temporary files are created when viewing maps. These files quickly eat up a large amount of storage and are never deleted.

Once a week, temporary files are deleted.

What files are affected by this process?

  • Anything in a directory (including sub directories) ending with the letters tmp are deleted, the directory itself will remain.

What can I do to protect my temporary files?

  • Use a tilecache if possible
  • Name the folder temp instead of tmp, ms_tmp...
  • Please note that all files within your account are used to calculate your quota. If you choose to manage your temporary files yourself, you will also need to keep an eye on your space quotas.

Important files were Deleted, Can I get them back?

Contact us immediately, we may be able to restore them from a backup.

Was this answer helpful?

 Print this Article

Also Read

Uploading Files

We provide multiple methods to get your data uploaded to our servers. We will quickly touch on...

Plesk Preview Limitations

The Site Preview feature of the Plesk Panel provides only a basic view of your page code. Due to...

Using MapserverPro Installers (Shell Based)

Our GIS installers are shell based. You will need to login to your account via ssh to use the...

EPSG Policies

Currently our projections file is shared by all users. We try to keep up to date, but we will...

Subdomains

A subdomain is a way to segregate areas of you site for specific uses. For example...